At Diamond Edge Drilling, accessible from diamondedgedrilling.co.uk, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you interact with our website.
1. Information We Collect
We may collect the following personal information from you when you use our website:
• Name
• Email Address
• Phone Number
This information is collected only when you voluntarily submit it through our contact forms.
2. How We Use Your Information
We use the personal information you provide to:
• Respond to your enquiries
• Provide relevant information about our services
We do not use your personal information for marketing purposes unless you explicitly request or consent.
3. Cookies and Tracking Technologies
Our website uses Google Analytics to track and analyze website traffic to improve the user experience. Google Analytics collects data such as:
• Your IP address
• Browser type
• Referring pages
• Time spent on pages
Google Analytics may use cookies to gather this information. These cookies help us understand how visitors interact with the site but do not collect personally identifiable information. You can choose to disable cookies via your browser settings if you prefer not to share this data.
4. How We Store and Protect Your Data
We take data protection seriously. Any personal information you provide is stored on secured servers and protected using encryption technologies. We ensure that your data is handled securely and in accordance with legal requirements.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, such as responding to enquiries or in compliance with legal obligations.
6. Your Rights
You have the following rights with respect to the personal information we collect:
• Right to Access: You can request a copy of your personal data.
• Right to Rectification: If any of your information is incorrect, you can request corrections.
• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data at any time, and we will promptly purge your information upon request.
7. Third-Party Services
We do not share your personal data with any third parties. However, we use Google Analytics, which may collect non-personally identifiable information for analytical purposes. Google processes this data in compliance with its own privacy policies, and we recommend reviewing Google’s privacy policy for more details.
8. Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights regarding your data, please contact us at:
Email: office@diamondedgedrilling.co.uk
Phone: 01732 832 223